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Frequently Asked Questions


How and why do I need to change `Name Servers`?

You will only need to set or change name servers if you have purchased a domain name yourself and have registered for A Data 7 Consultancy Web or Email Hosting Package.

The name servers for your domain name basically need to be changed to point to the Data 7 Consultancy Web & Email servers.

To change these name servers for your domain name, you`ll need to login to your domain name account. This account information will have been sent to you from the company that you registered your domain name with.

Below are the two name servers you will need to point to our servers:-
  • ns1.openhosts.com
  • ns2.openhosts.com
N.B. After changing your name servers it will take up to 48 hours for these changes to be complete.

Configuring Outlook For Your Email

Once you have allowed 48 hours for the name server changes to be completed and you have setup the required email accounts within your hosting account then Outlook/Outlook Express can be configured to send and receive emails.

For example if your domain name is `www.mydomain.com` and you have setup an email account for `john.smith` then below is the required settings you`ll need to configure your Outlook account with:- :-
  • Incoming server: mail.mydomain.com (Where mydomain.com is the domain name your purchased)
  • Outgoing server: mail.mydomain.com
  • Email address: john.smith@mydomain.com
  • Password is: (The password used when setting up `john.smith` email account)

Webmail

Assuming your domain name is `www.mydomain.com` and you have setup an email account for `john.smith` then you can view your emails via Webmail using the below:- :-
  • Website Address: HTTP://mail.mydomain.com or HTTP://webmail.mydomain.com
  • Email address: john.smith@mydomain.com
  • Password is: (The password used when setting up `john.smith` email account)
N.B. Webmail Terms Of Use, Please read carefully

Web Site Hosting And Email Hosting:-

Although every care is taken to backup websites and email data, it is highly recommended that the customer backup their own email locally as the webmail service is not intended to be a permanent mail store and that they should always download their mail data via POP/IMAP to local storage.

We make no representation and give no warranty as to the accuracy or quality of information received by any person via the Server and we shall have no liability for any loss or damage to any data stored on the Server.

Additional Web Hosting Options / Services

We also provide these optional services you may find useful:-

  • £45.00 – 1 year anti-spam and anti-virus protection for all emails accounts. Providing you and your PC with valuable and needed protection.
  • £18.00 – 1 year website statistics. Check the taffic to your website.
  • £120.00 – 1 year search engine submissions plus submission and admin of site map to google. Get more traffic to your website.
  • £99.00 – Domain name transfers. If we have purchased any domain names on your behalf or as part of any plate builder website package and you wish to have this domain name transfer to you, this can be done for a one off admin fee of £99.00.
These options can be added from within your hosting account under `Extra Features` or simply email us your request and we will add it for you.

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For more details please contact us.



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