Review Policy: All reviews shown here are from verified customers who have either purchased or trialled our software. We do not accept anonymous reviews.
Average Rating: 4.8 out of 5
★★★★★
51 Verified Reviews
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Review Date: 25 August 2025
 United States Carla Product: Image Converter to Embroidery
★★★★★
I absolutely love this program!!
Review Date: 18 August 2025
United StatesTheresaProduct: Image Converter to Embroidery
★★★★★
I really think that the app. helped the design that I was working on, but I felt that there is a steep learning curve and not as user friendly as I had hoped.
Reply: Thank you so much for your thoughtful feedback. We're really glad the app supported your design work, that means a lot to us.
We also hear you on the learning curve and usability concerns. Improving ease of use is a constant focus for us, and insights like yours help shape the way forward. We'll absolutely take this on board as we continue refining the experience
Review Date: 18 August 2025
United StatesMarcProduct: Image Converter to Embroidery
★★★★★
I had a very hard time using the sample program to convert a picture to embroidery. The videos did not help at all and hard to understand. There were items that I had to convert to decimal because I do not use metrics. Other things could not be converted from metric because the program was not set up that way at the time. I had to revert to using the hep personnel a lot. I have used cad programs in the past without all the problems that I had with this program.
Reply: Thanks for your honest feedback, Marc. I’m sorry ICE didn’t meet your expectations. I truly tried to guide you through the process, and I regret it still felt difficult. Your comments have helped shape our to-do list—while measurement options already exist for the most part, we’re now focused on clearer tutorials and smoother onboarding. Wishing you all the best with your embroidery projects.
Review Date: 17 August 2025
United StatesKarenProduct: Image Converter to Embroidery
★★★★★
The three stars are for the trial program. It is difficult to determine the quality of the stitch out of an involved design when you are limited to 3 colors. I will be changing the colors of some of the embroidery sections to meet this limitation so that I can view the quality of the output.
Reply: Thanks for the feedback! The 4-colour limit in the trial is meant to let users test stitch quality and conversion accuracy without unlocking full design complexity.
I understand it can be restrictive for detailed work but believe it's enough to assess output within the trial version. If you'd like to share a sample, I'm happy to help review or run a full-colour version for comparison.
Review Date: 16 August 2025
 BrazilFranciscoProduct: Image Converter to Embroidery
★★★★★
Great App, very easy to use with good response and results. Sure it's worth to acquire.
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