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Customer Reviews

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Review Policy: All reviews shown here are from verified customers who have either purchased or trialled our software. We do not accept anonymous reviews.
Average Rating: 4.8 out of 5
★★★★★ ★★★★★
28 Verified Reviews
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Review Date: 30 August 2025
AustraliaAustralia
UserLinda
✓ Verified Customer
ProductProduct: Image Converter (ICE)
★★★★★ ★★★★★
I have never had a go at digitising so this program is a struggle for me. I have watched your videos but because I have no basic knowledge I would need to learn from the very beginning - not start part way through as in your videos.
Reply: Thank you for your feedback, we really appreciate you sharing your experience. We understand that starting from scratch can feel overwhelming, and we're currently working on more in-depth beginner-friendly videos to guide users step by step from the very start. We hope these will make things much easier soon!
Review Date: 28 August 2025
United KingdomUnited Kingdom
UserChantel
✓ Verified Customer
ProductProduct: Image Converter (ICE)
★★★★★ ★★★★★
I loved it was so easy to use and understand I only used the demo version but it was great thank you so much
Reply:
Review Date: 25 August 2025
United StatesUnited States
UserCarla
✓ Verified Customer
ProductProduct: Image Converter (ICE)
★★★★★ ★★★★★
I absolutely love this program!!
Review Date: 18 August 2025
United StatesUnited States
UserTheresa
✓ Verified Customer
ProductProduct: Image Converter (ICE)
★★★★★ ★★★★★
I really think that the app. helped the design that I was working on, but I felt that there is a steep learning curve and not as user friendly as I had hoped.
Reply: Thank you so much for your thoughtful feedback. We're really glad the app supported your design work, that means a lot to us.
We also hear you on the learning curve and usability concerns. Improving ease of use is a constant focus for us, and insights like yours help shape the way forward. We'll absolutely take this on board as we continue refining the experience
Review Date: 17 August 2025
United StatesUnited States
UserKaren
✓ Verified Customer
ProductProduct: Image Converter (ICE)
★★★★★ ★★★★★
The three stars are for the trial program. It is difficult to determine the quality of the stitch out of an involved design when you are limited to 3 colors. I will be changing the colors of some of the embroidery sections to meet this limitation so that I can view the quality of the output.
Reply: Thanks for the feedback! The 4-colour limit in the trial is meant to let users test stitch quality and conversion accuracy without unlocking full design complexity.
I understand it can be restrictive for detailed work but believe it's enough to assess output within the trial version. If you'd like to share a sample, I'm happy to help review or run a full-colour version for comparison.
Review Date: 16 August 2025
BrazilBrazil
UserFrancisco
✓ Verified Customer
ProductProduct: Image Converter (ICE)
★★★★★ ★★★★★
Great App, very easy to use with good response and results. Sure it's worth to acquire.
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