Review Policy: All reviews shown here are from verified customers who have either purchased or trialled our software. We do not accept anonymous reviews.
I have never had a go at digitising so this program is a struggle for me. I have watched your videos but because I have no basic knowledge I would need to learn from the very beginning - not start part way through as in your videos.
Reply: Thank you for your feedback, we really appreciate you sharing your experience. We understand that starting from scratch can feel overwhelming, and we're currently working on more in-depth beginner-friendly videos to guide users step by step from the very start. We hope these will make things much easier soon!
Review Date: 28 August 2025
United Kingdom
Chantel
✓ Verified Customer
Product: Image Converter (ICE)
★★★★★★★★★★
I loved it was so easy to use and understand I only used the demo version but it was great thank you so much
Reply: ❤
Review Date: 25 August 2025
United States
Carla
✓ Verified Customer
Product: Image Converter (ICE)
★★★★★★★★★★
I absolutely love this program!!
Review Date: 18 August 2025
United States
Theresa
✓ Verified Customer
Product: Image Converter (ICE)
★★★★★★★★★★
I really think that the app. helped the design that I was working on, but I felt that there is a steep learning curve and not as user friendly as I had hoped.
Reply: Thank you so much for your thoughtful feedback. We're really glad the app supported your design work, that means a lot to us. We also hear you on the learning curve and usability concerns. Improving ease of use is a constant focus for us, and insights like yours help shape the way forward. We'll absolutely take this on board as we continue refining the experience
Review Date: 17 August 2025
United States
Karen
✓ Verified Customer
Product: Image Converter (ICE)
★★★★★★★★★★
The three stars are for the trial program. It is difficult to determine the quality of the stitch out of an involved design when you are limited to 3 colors. I will be changing the colors of some of the embroidery sections to meet this limitation so that I can view the quality of the output.
Reply: Thanks for the feedback! The 4-colour limit in the trial is meant to let users test stitch quality and conversion accuracy without unlocking full design complexity. I understand it can be restrictive for detailed work but believe it's enough to assess output within the trial version. If you'd like to share a sample, I'm happy to help review or run a full-colour version for comparison.
Review Date: 16 August 2025
Brazil
Francisco
✓ Verified Customer
Product: Image Converter (ICE)
★★★★★★★★★★
Great App, very easy to use with good response and results. Sure it's worth to acquire.